Policies
Cancellation & refund policy
Draft — pending business review. This text is a placeholder and is not yet a binding policy.
Cancelling an order
Contact us as soon as possible with your order number. Orders can usually be cancelled before they are dispatched.
Refunds
Approved refunds are issued to your original payment method through Razorpay. Full or partial refunds may apply depending on the issue.
Quality issues
If something arrives damaged or not as expected, contact us within 24 hours of delivery with your order number and a photo.
Timelines
Refund timelines depend on your bank or payment provider once Razorpay has processed the refund.